Frequently Asked Questions

Which cloud providers do you support?

Skeddly supports Amazon Web Services, Microsoft Azure, and Google Cloud Platform.

What types of actions can I create?

Skeddly includes actions for many AWS resource types including EC2, RDS, Redshift and Route 53.

For a complete list of our action types please see our Action Types page.

What kind of schedule can I create?

You can schedule actions to execute once, or they can repeat on a monthly, weekly, daily, or hourly basis.

For a complete list of our schedules and triggers types please see our Schedules and Triggers page.

Do I have to give you my master Amazon Access Key?

No. You can if you want, but it is not required. For increased security, we recommend using Amazon Identity and Access Management (IAM) to create an IAM role specifically for Skeddly. This way, you can disable the key if you need to. The following is a sample restricted IAM policy:

{
  "Statement": [
    {
      "Action": [
        "ec2:AuthorizeSecurityGroupIngress",
        "ec2:AssociateAddress",
        "ec2:AttachVolume",
        "ec2:CreateImage",
        "ec2:CreateSnapshot",
        "ec2:CreateTags",
        "ec2:CreateVolume",
        "ec2:DeleteSnapshot",
        "ec2:DeregisterImage",
        "ec2:DescribeAddresses",
        "ec2:DescribeImages",
        "ec2:DescribeInstances",
        "ec2:DescribeSnapshots",
        "ec2:DescribeTags",
        "ec2:DescribeVolumes",
        "ec2:DetachVolume",
        "ec2:ModifyInstanceAttribute",
        "ec2:RebootInstances",
        "ec2:RevokeSecurityGroupIngress",
        "ec2:RunInstances",
        "ec2:StartInstances",
        "ec2:StopInstances",
        "ec2:TerminateInstances"
      ],
      "Effect": "Allow",
      "Resource": "*"
    }
  ]
}

Note that the above policy is just a sample and may not allow permissions for all functions.

Skeddly includes an IAM policy generator that will generate a custom IAM policy based on the actions you want to execute.

How do I know when an action fails?

By default, new accounts will be sent an email each time an action is executed. If you would prefer to only receive emails when errors occur, this can be changed in user preferences. In addition to email, notifications can be sent to a Twitter account, or to Amazon Simple Notification Service (SNS) topics, which allows you to receive notifications by email, http, or SMS.

How much does Skeddly Cost?

Detailed pricing information can be found on our pricing pages.

How do I get charged?

New customers are asked to provide a valid credit card. Each month, usage on Skeddly will be charged to this credit card. We accepted the following credit cards:

• Visa
• Mastercard
• American Express

Do you accept any other forms of payment?

In specific cases, we can accept payment using the following:

• Wire transfer
• PayPal invoice

Please contact us for details.

Can payment receipts be sent to our accounting department?

Yes. Invoices and payment receipts can be sent to an alternate email address separate from the primary email address. This is configurable from within your account preferences.

Can I manage more than one AWS, Azure, or GCP account from a single Skeddly account?

Yes.

More information about this can be found on our Accounts and Users page.

How long can I use Skeddly for free?

Skeddly is available for free during a free 30-day trial.

What happens to my actions after my free trial ends?

Your actions will still exist, but they will not run.

What security system can I use?

By default, we use a standard username and password system. However, if you want to be more secure, you can enable Multi-Factor Authentication using Mobile OTP or Google Authenticator. This means you can use a mobile phone application to generate one-time passwords that can be used. Free apps are available for many mobile phones:

Mobile OTP

• iOTP- For iOS devices, like iPhone, iPod, iPad
• DroidOTP - For Android phones

Google Authenticator

• Google Authenticator on iTunes - for iPhone, iPad and iPod
• Google Authenticator on Google Play - For Android phones

Do you use Skeddly yourself?

We absolutely do! We use Skeddly to start and stop our own development servers on a daily basis. This helps keep costs down. In addition, we use Skeddly to create and purge snapshots of our development systems.